May 19, 2025 – Personored [http://www.procolored.com]A company that is known for its innovation in digital printing technology has issued an official statement in which recent concerns about a software deviation have been tackled. The company has apologized for users, has offered technical clarification and a series of procedural improvements in detail aimed at strengthening user trust and guaranteeing data security in the long term.
Procolored clarified that a technical detail can have influenced a limited number of installation packages during the software -upload process. As soon as the issue was identified, the technical team took immediate action to suspend the distribution of the affected files and launched an extensive internal assessment to improve future guarantees and to guarantee the continuous product integrity.
“We sincerely apologize for the possible discomfort,” the company said. “We take full responsibility for the incident and are committed to protect the interests of our customers through transparency, speed and accountability.”
It is important that Procolored has confirmed that the F13 Pro, VF13 Pro and V11 -PRO models were not influenced by functional problems. However, as a precautionary measure, updated and fully verified software installers are now available for these models on the company’s official website. These versions have adopted extensive security assessments and have been confirmed that they are safe for use. Customers who need support with the installation or have technical questions are encouraged to contact the Procolored Technical team for timely help.
Customers who encounter problems during the installation are encouraged to contact the technical support team of the company, which is fully informed and equipped to offer fast and effective help.
As part of its long -term connection for quality and user protection, Procolored has implemented a series of internal reforms, including:
– Improved escalation protocols between customer service and technical departments to minimize delays
-Stricter software-release processes, including extensive malware scanning and third-party code-validation
– routine security audits of all downloadable tools to identify and eliminate potential risks early
-Cross-functional training programs to improve coordination between engineering and support teams
– Expansion of customer service infrastructure to ensure faster resolution times and direct communication channels
“We understand that trust is not only built by technology, but by action. Our team strives to ensure that every interaction with our products is safe, reliable.”
With these improvements in place, Procolored wants to change this challenge to a chance for growth – strengthening its status as a responsible brand that unconditionally supports its users, even in difficult moments.
Mediacontact
Company name: Procolored Inc.
Contact person: David
E -Mail: Send e -Mail [https://www.abnewswire.com/email_contact_us.php?pr=procolored-confirms-resolution-of-software-risk-promises-improved-escalation-procedures]
Country: United States
Website: http://www.procolored.com
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