Global financial services company Citi has unveiled a new digital service called Citi Token Services. This service aims to leverage blockchain technology to provide new digital asset solutions to its institutional clients.
This service aims to streamline transactions by converting customers’ deposits into digital tokens, which can be used for instant cross-border payments, improving liquidity and facilitating 24-hour automated trade finance solutions. The Citi Token Services The offering uses blockchain and smart contract technology to enable fast international money transfers for its high-volume customers. This system runs on a private blockchain instead of the public blockchain used by Bitcoin or Ethereum.
Testing and implementation
Citi has already tested the new service to evaluate its efficiency and effectiveness. Notable participants in the test included shipping giant Maersk and a canal authority. According to the bank, the digital process in the pilot service using smart contracts has reduced transaction times from days to minutes. This approach has potential similarities to conventional bank guarantees and letters of credit commonly observed in the trade finance industry.

Shahmir Khaliq, Citi’s global head of services, explained the ambition behind the project. “Digital asset technologies have the potential to upgrade the regulated financial system by applying new technologies to existing legal instruments and established regulatory frameworks,” he said. “The development of Citi Token Services is part of our journey to deliver real-time, always-on, next-generation transaction banking services to our institutional clients.”
In addition, the token service has undergone global cash management testing, with the aim of enabling customers to seamlessly transfer liquidity between Citi’s various branches at any time. “Frictions associated with cutoff times and service window gaps will be reduced,” said Ryan Rugg, global head of digital assets within Citi’s treasury and trade solutions practice. The technology behind this service is owned and operated exclusively by Citi, meaning customers do not need to host a blockchain node to access these services.
Integrate into the broader network
Citi Token Services does not stand alone. It marks a critical step in Citi’s broader initiative to integrate tokenized deposits into its extensive global network, enhancing its core cash management and trade finance capabilities. Khaliq emphasized that this development aligns with Citi’s efforts to create interoperable digital asset solutions that can be adopted by multiple banks, promoting a more connected and efficient banking ecosystem.
Banking on Web3
In January, we highlighted the growing interest from major banks in adopting Web3 strategies.
Notably, some of the world’s leading banks have made substantial investments in companies specializing in blockchain technology. This group of investors includes industry leaders such as Morgan Stanley, Goldman Sachs, BNY Mellon, Commonwealth Bank of Australia and Citigroup, all of which participate significantly in funding rounds.
HSBC has ventured into the realm of the Sandbox Metaverse by purchasing a portion of LAND, marking a notable development in Web3. Given its status as a prominent global financial entity, HSBC’s involvement not only endorses Web3’s potential, but also reflects the bank’s recognition of the opportunities it presents for its business.
At the same time, JP Morgan has established a presence in Decentraland, a competitor to The Sandbox’s metaverse. In a move that illustrates the company’s embrace of virtual spaces, they inaugurated a digital lounge in a shopping mall in the metaverse.

